FAQs

When will my order ship? 

We aim to package and ship your order within 24 hours.  For delivery estimates, please see the Shipping & Delivery page. 

Can I choose what goes in the hamper?

Yes! You most certainly can! Use our Build a Hamper section to get the best of both worlds! Put together your own thoughtfully selected items presented in our eco friendly hamper box, while knowing that you are choosing products that are eco friendly, made sustainably, plastic free, toxin free and come from Australian businesses that care about the our planet just like you. 

Can I swap an item in one of the done for you gift hampers?

Yes you can! Just send us a quick message through chat or email to let us know.

Can I add a message to my hamper? 

Yes! You absolutely can. Select a card from our shop and let us know what your message is at checkout.

What if I forget to add a gift message?

No drama! We will email you to get your gift message. Or just send us an email or contact us through online chat. But please note, if we don't hear from you within a day we will ship your order without a message or a basic message saying "Chosen for you by "customer name".

Do you send invoices with the gift hamper or include the price on the gift hamper?

No way! We only send confirmation of your order to the your email address that you provide at checkout.

Do you take corporate orders?

Yes!  We certainly do. Firstly high five to your organisation for choosing eco friendly. To discuss your requirements please email us at info@everybodyloveshamper.com.au